Last Updated: [14 March 2025]
Awgasm (Pty) Ltd (“we,” “us,” “our”) respects your privacy and complies with South Africa’s Protection of Personal Information Act (POPIA), 2013. This policy explains how we collect, use, store, and protect your personal information when you use [www.awgasm.co.za] (“the Website”). By accessing the Website, you consent to these practices.
Definitions
- “Personal Information”: Information identifying you (e.g., name, email, address).
- “Processing”: Collecting, storing, using, or sharing data.
- “Data Subject”: You, the individual to whom the data relates.
- “Information Officer”: [Insert Name/Contact], responsible for POPIA compliance.
1. Information We Collect
We collect:
- Voluntary Data: Name, email, shipping address, payment details (processed securely via third parties like PayPal).
- Automated Data: IP address, device type, browsing behavior (via cookies).
- Sensitive Data: Never collect racial, religious, or health information unless voluntarily provided (e.g., allergy alerts for lingerie materials).
2. How We Use Your Information
Your data is used to:
- Process orders, deliver goods, and manage returns.
- Communicate updates, offers (with consent), and legal notices.
- Improve Website functionality and customer experience.
- Comply with legal obligations (e.g., fraud prevention, tax compliance).
3. Data Sharing & Third Parties
We do not sell your data. Limited sharing occurs with:
- Payment Processors: Securely handle transactions (e.g., PayPal, credit card providers).
- Couriers: Delivery partners requiring your address/contact details.
- Legal Authorities: If required by law (e.g., court orders).
4. Data Security
- Encryption: SSL certificates protect data transfers.
- Storage: Personal data is stored on secure, password-protected servers.
- Retention: Data is kept only as long as necessary (max. 5 years post-purchase for tax compliance).
5. Your Rights Under POPIA
You may:
- Access: Request a copy of your data.
- Correct: Update inaccurate information.
- Delete: Ask us to erase your data (excluding legal/tax records).
- Opt-Out: Unsubscribe from marketing emails via the “Unsubscribe” link.
6. Age Restriction
The Website is 18+ only. We do not knowingly collect data from minors. By using the Website, you confirm you are 18+.
7. Cookies & Tracking
- Purpose: Improve site performance, analyze traffic, and personalize ads (with consent).
- Control: Adjust cookie settings via your browser. Note: Disabling cookies may limit functionality.
8. International Data Transfers
Data is processed in South Africa. If transferred internationally (e.g., cloud servers), we ensure third parties comply with POPIA-level protections.
9. Updates to This Policy
We may update this policy. Changes take effect immediately upon posting. Continued use constitutes acceptance.
10. Contact Us
For data requests, complaints, or questions:
- Email: [support@awgasm.co.za].
